You may wish to find an existing voucher in order to track its status or otherwise manage an account. There are two common methods for finding an existing voucher, depending on whether or not you know the voucher id. The voucher id is a string of letters and numbers that serves as a unique identifier for the voucher.
This tutorial describes how to find and select an existing voucher.
If you know the voucher id, Quick Search is the most straight-forward way to find an existing voucher.
Hint: The voucher id appears on the Add Voucher and View Voucher pages and on the View Activity page for a voucher creation activity.
Quick Search is found in the upper right corner of each page. Quick Search consists of a dropdown list, where you select the type of search you wish to conduct, and a text field for entering search criteria.
In the dropdown list select Voucher Id as the type of search.
Enter the voucher id in Quick Search and click Search. This will open the Select Voucher page which contains a list of vouchers matching your search criteria.
Hint: An asterisk (*) can be used as a placeholder or wild card anywhere in the search term to denote any number of characters. A question mark (?) can be used to denote a single character. For example, if you choose to search by voucher id and enter *063 you will find all vouchers with ids ending in 063. The search is not case-sensitive, so you do not need to capitalize letters.
Select the desired voucher by clicking View, which will open the View Voucher page.
If you are looking for a voucher associated with a particular account but do not know the voucher id, you may wish to find the voucher from the View Account page.
All vouchers for an account will appear as a Voucher Creation activity in the Account Activities grid at the bottom of the View Account page.
Click View next to the voucher creation you wish to select, which will display the View Activity page.
Click the Voucher id in the Activity Details section. This will display the View Voucher page.
Congratulations. You have found an existing voucher. The View Voucher page will open.